Terms & Conditions

Effective Date: 18 May 2026

Welcome to Elite London Fitness. These Terms & Conditions govern your use of our website and services.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Company Information

Business Name: Elite London Fitness
Company Name: REZIVY TTS LTD
Registered Address:166C Westbourne Park Road, London, W11 1BT, United Kingdom
Email: info@elitelondonfitness.co.uk
Phone: +44 7916 692985

2. Eligibility to Use Our Website

By using this website, you confirm that:

You are at least 18 years old or using the website with parental or guardian permission
You are legally capable of entering into binding contracts
The information you provide is accurate and complete

We reserve the right to refuse service, terminate accounts, or cancel orders where necessary.

3. Products & Product Information

We aim to ensure that all product descriptions, images, pricing, and specifications displayed on our website are accurate and up to date.

However:

Product colours may vary slightly depending on screen settings
Product packaging may differ from images shown
Minor specification changes may occur without notice
Availability may change at any time

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

4. Pricing & Payments

All prices displayed on our website are shown in GBP (£).

We reserve the right to change pricing at any time without notice.

Accepted payment methods may include:

  • Debit cards
  • Credit cards
  • Secure online payment providers

All payments are processed securely through third-party payment processors.

Elite London Fitness does not store full payment card information.

5. Orders

When you place an order, you will receive an order confirmation email.

This confirmation does not guarantee acceptance of your order.

We reserve the right to:

  • Refuse or cancel orders
  • Limit quantities purchased
  • Cancel suspected fraudulent transactions
  • Request additional verification information

If payment has already been taken for a cancelled order, a refund will be issued to the original payment method.

6. Shipping & Delivery

Shipping and delivery information is outlined in our Shipping Policy.

Estimated delivery times are provided as guidelines only and are not guaranteed.

We are not responsible for delays caused by:

  • Courier issues
  • Customs procedures
  • Severe weather
  • Public holidays
  • Circumstances outside our reasonable control

Customers are responsible for providing accurate shipping information.

7. Returns & Refunds

Our Return & Refund Policy explains the conditions under which returns, exchanges, and refunds are accepted.

By placing an order, you agree to the terms outlined in our Return & Refund Policy.

8. Promotions & Discount Codes

Promotional offers and discount codes:

  • Must be applied during checkout
  • Cannot be applied retroactively
  • May be modified or withdrawn without notice
  • Cannot usually be combined unless stated otherwise

We reserve the right to cancel promotions where misuse or abuse is suspected.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Website design
  • Text content

is the property of Elite London Fitness or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, copy, or exploit website content without prior written permission.

10. Website Use Restrictions

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorised access to systems or accounts
  • Distribute malicious software
  • Interfere with website functionality
  • Use automated systems to extract website data

We reserve the right to restrict or terminate access where misuse is identified.

11. Limitation of Liability

To the fullest extent permitted by law, Elite London Fitness shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits or business opportunities
  • Delays beyond our reasonable control
  • Website interruptions or technical issues

Nothing in these Terms excludes liability where exclusion is not permitted under applicable law.

12. Product Use & Safety

Customers are responsible for using fitness equipment safely and according to any provided instructions.

Elite London Fitness is not responsible for injuries, damages, or losses resulting from:

  • Improper use
  • Misuse
  • Failure to follow safety guidance
  • Unauthorised modifications to products

If unsure how to use equipment safely, customers should seek professional guidance before use.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect and use personal information.

14. Third-Party Links

Our website may contain links to external websites operated by third parties.

We are not responsible for:

  • Third-party content
  • External website policies
  • Third-party products or services

Accessing third-party websites is done at your own risk.

15. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on this page.

Customers are encouraged to review these terms periodically.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these terms shall be subject to the jurisdiction of the courts of England and Wales.

17. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Business Name: Elite London Fitness
Company Name: REZIVY TTS LTD
Email: info@elitelondonfitness.co.uk
Phone: +44 7916 692985
Business Address: 166C Westbourne Park Road, London, W11 1BT, UK
Business Hours: Monday – Friday 09:00 – 17:00 (GMT)
Customer Support: Live Chat Available 24/7